About Us

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Our Story

True Counseling Services, PLLC (TCS) was founded in 2016 by Melissa True during a pivotal transition from Maine to Texas. Determined to maintain connections with her Maine clients while establishing new ones in Texas, Melissa embraced a fully virtual model—well before telehealth became widespread.

Today, TCS is a thriving, therapist-owned practice offering secure, HIPAA-compliant video sessions to clients across multiple states.

Our mission is to foster a trusting therapeutic relationship that empowers clients to identify, process, and navigate life’s challenges. Through evidence-based approaches like Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Cognitive Processing Therapy (CPT), we equip clients with practical coping skills for sustainable growth beyond therapy sessions.

At TCS, we prioritize flexibility and accessibility. Our virtual platform allows clients aged 13 and up to engage in therapy from the comfort of their own space, with scheduling options designed to accommodate diverse needs.

We believe in meeting you where you are—both emotionally and geographically—to support your journey toward lasting change.

🌿 Our Philosophy

At True Counseling Services (TCS), we believe therapy should be empowering, practical, and deeply impactful.

We guide our clients in taking control of their mental health by providing:

  • Tangible tools that can be applied in everyday life

  • Fresh perspectives that inspire insight and transformation

  • Warm, supportive guidance rooted in clinical expertise

Our work isn’t just about what happens in the therapy room— it’s about equipping you to feel stronger, steadier, and more self-aware out in the world.

We’re here to help you not just cope, but thrive.

About Us



Our Services

True Counseling Services (TCS) is a fully virtual practice offering individual therapy, couples therapy, and specialized evaluations—including bariatric surgery assessments and evaluations for surrogates, egg donors, and intended parents. We proudly serve clients in the following states and jurisdictions:

Western U.S.

  • California

  • Colorado

  • Hawaii

  • Nevada

Southern U.S.

  • Florida

  • South Carolina

  • Texas

Mid-Atlantic & Northeast

  • New Jersey

  • Virginia

  • Washington, D.C.

  • West Virginia

New England & Midwest

  • Illinois

  • Maine

  • Massachusetts

  • Vermont


Our Specialties

TCS provides therapy for clients aged 13 and up. As a fully virtual practice, clients should be comfortable using a secure, private video platform for sessions. Our therapists specialize in treating:

  • Anxiety

  • Depression

  • Self-esteem and self-worth issues

  • Life transitions

  • Work and vocational stress

  • Trauma


Why Choose TCS?

At TCS, you are at the center of your treatment. Your goals drive the therapeutic process, and our clinicians provide expert guidance to support real, lasting change. Our team is highly trained, with specialized education and licensure in the areas we treat. We are committed to helping you create meaningful progress both inside and outside of therapy.


Payment & Insurance

TCS is in-network with many insurance providers and can submit claims on your behalf. Please refer to our insurance list or reach out to confirm whether we are in-network with your plan.

  • Insurance Rates: Your cost depends on your specific insurance plan. We are happy to verify your benefits and inform you of your financial responsibility before scheduling.

  • Private Pay Rates:

    • Individual Sessions: $200

    • Couples Sessions: $250

    • Initial Intake Session: $300

  • Payment Policy: A credit, debit, HSA, or FSA card is required when booking. All clients are enrolled in auto-pay, and the card on file will be charged for all fees at the time of service. By adding your card to your account, you authorize our practice to charge accordingly for appointments held and cancellations per policy.


Cancellation & No-Show Policy

  • Cancellations with more than 24 hours’ notice: No fee.

  • Cancellations between 12–24 hours: $75 late cancellation fee.

  • No-Shows & Late Cancellations (Less than 12 hours’ notice): Full session fee applies.

  • Insurance does not cover missed, no-show, or late-canceled session fees. Clients are responsible for these charges.


If you have any questions, we’re happy to assist you. We look forward to supporting you on your journey!

Meet our staff

Melissa True, LCSW

Melissa True, LCSW

She takes a strengths-based perspective when she works with clients, emphasizing the role that each client’s unique strengths can play when it comes to growing mental health.
Melissa Carr, LMSW

Melissa Carr, LMSW

In therapy sessions, she employs an integrative approach, drawing from various evidence-based techniques tailored to individual's specific needs. She collaborates closely with clients offering guidance, insights, and practical strategies to help them achieve their therapeutic goals.
Laura Perez

Laura Perez

Laura is a dedicated psychotherapist with a deep passion for helping individuals and families grow. As a family therapist, she specializes in identifying and addressing recurring patterns that may be holding you back, guiding you toward personal transformation. Her approach is goal-oriented and focused on the present, ensuring that each session is meaningful and actionable. With expertise in treating depression, anxiety, life transitions, relationship challenges, and trauma, Laura has a proven track record of helping clients navigate difficult moments and build fulfilling lives. A bilingual and bicultural therapist, Laura brings over nine years of experience from both Mexico and Los Angeles. She is committed to creating a therapeutic space where you can find clarity, connection, and lasting change.