True Counseling Services, PLLC (TCS) was founded in 2016 by Melissa True during a pivotal transition from Maine to Texas. Determined to maintain connections with her Maine clients while establishing new ones in Texas, Melissa embraced a fully virtual model—well before telehealth became widespread.

Today, TCS is a thriving, therapist-owned practice offering secure, HIPAA-compliant video sessions to clients across multiple states.

Our mission is to foster a trusting therapeutic relationship that empowers clients to identify, process, and navigate life’s challenges. Through evidence-based approaches like Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Cognitive Processing Therapy (CPT), we equip clients with practical coping skills for sustainable growth beyond therapy sessions.

At TCS, we prioritize flexibility and accessibility. Our virtual platform allows clients aged 13 and up to engage in therapy from the comfort of their own space, with scheduling options designed to accommodate diverse needs.

We believe in meeting you where you are—both emotionally and geographically—to support your journey toward lasting change.

Our Services

True Counseling Services (TCS) is a fully virtual practice offering individual therapy, couples therapy, and specialized evaluations—including bariatric surgery assessments and evaluations for surrogates, egg donors, and intended parents. We proudly serve clients in the following states and jurisdictions:

Western U.S.

• California

• Colorado

• Hawaii

• Nevada

Southern U.S.

• Florida

• South Carolina

• Texas

Mid-Atlantic & Northeast

• New Jersey

• Virginia

• Washington, D.C.

• West Virginia

New England & Midwest

• Illinois

• Maine

• Massachusetts

• Vermont

Our Specialties

TCS provides therapy for clients aged 13 and up. As a fully virtual practice, clients should be comfortable using a secure, private video platform for sessions. Our therapists specialize in treating:

• Anxiety

• Depression

• Self-esteem and self-worth issues

• Life transitions

• Work and vocational stress

• Trauma

Why Choose TCS?

At TCS, you are at the center of your treatment. Your goals drive the therapeutic process, and our clinicians provide expert guidance to support real, lasting change. Our team is highly trained, with specialized education and licensure in the areas we treat. We are committed to helping you create meaningful progress both inside and outside of therapy.

Payment & Insurance

TCS is in-network with many insurance providers and can submit claims on your behalf. Please refer to our insurance list or reach out to confirm whether we are in-network with your plan.

• Insurance Rates: Your cost depends on your specific insurance plan. We are happy to verify your benefits and inform you of your financial responsibility before scheduling.

• Private Pay Rates:

  • Individual Sessions: $200

  • Couples Sessions: $250

  • Initial Intake Session: $300

• Payment Policy: A credit, debit, HSA, or FSA card is required when booking. All clients are enrolled in auto-pay, and the card on file will be charged for all fees at the time of service. By adding your card to your account, you authorize our practice to charge accordingly for appointments held and cancellations per policy.

Cancellation & No-Show Policy

• Cancellations with more than 24 hours’ notice: No fee.

• Cancellations between 12–24 hours: $75 late cancellation fee.

• No-Shows & Late Cancellations (Less than 12 hours’ notice): Full session fee applies.

• Insurance does not cover missed, no-show, or late-canceled session fees. Clients are responsible for these charges.

If you have any questions, we’re happy to assist you. We look forward to supporting you on your journey!